Privacy and Cookies

PRIVACY POLICY

This privacy policy explains what personal information we collect when you visit the Chapman Crystal Jewellery website and how we use your data.

WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT

When you place an order with us, we need to know your name, address and email address. This allows us to process and fulfil your order, and contact you if there is a query.

We use this information for payment, billing and delivery purposes.

If you have subscribed to our newsletter, your email address will only be used to advise you of offers, discounts and any new ranges or other information. You can unsubscribe at any time by clicking the link at the bottom of those emails.

Your information will never be shared with other parties.

HOW WE USE COOKIES

We use cookies as a part of normal business procedure. You can read more about our use of cookies below.

YOUR RIGHTS

You have statutory rights relating to any of your personal data that we hold. Find out more at the ICO website here.

You also have a right to request to see a copy of any personal data we hold about you. Please send any such requests to us by email to [email protected] or writing to us at The Studio, 75 Hazelwood Road, Enfield, Middx EN1 1JG, UK.

HOW TO CONTACT US

If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please contact us by email at [email protected] or writing to us at The Studio, 75 Hazelwood Road, Enfield, Middx EN1 1JG, UK.

THIRD PARTY LINKS

This privacy policy does not cover other websites that we may link to from this website (i.e. Pinterest, Facebook etc).

UPDATES

Updates to our data policy will be published here. This policy was reviewed and updated 20 May 2018.

MORE ABOUT COOKIES

We use "cookies" as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record 'analytics' data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites.

We use cookies for the following purposes:

· To improve the customers browsing experience

· To deliver adverts relevant to the customers interests

Here are details of the individual cookies used by our website:

· Performance cookies

· Targeting cookies

All the major browsers allow you to block cookies and delete those that have already been created on your computer, usually within the 'Tools' section of the browser. These tools allow you to specify which cookies you will accept by type and often by specific websites using an exception list e.g. you can block all cookies and then list the website from which you will accept cookies.